Principles of Hospitality and Tourism Final

Some good work habits are:

• 1. Be punctual and professional

  2. Follow directions

  3. Be dependable

  4. Do your best

• 1. Eat healthy food

  2. Do exercises

  3. Read a book

• I don't know :(

• 1. Be unpunctual

  2. Do not follow directions

  3. Do not ask questions

The parts of a resume are:

• I am confused :(

• 1. Head

  2. Body

  3. Feet

• 1. First name

  2. Last name

  3. Address

  4. Phone number

  5. References

• 1) Heading

  2. Objective

  3. Education

  4. Experience

  5. Skills

  6. References

A statement that you are unhappy or not satisfied with something in hospitality businesses is a

The goal of customer service is

• to make the manager satisfied

• to make the customer satisfied

• none of these are correct

• to make a friend satisfied

Types of payments: cash, debit, or credit card

• Cash

• Debit card

• Credit card

• It's difficult to choose :(

Two types of tourism businesses are:

• travel agencies and tour operators

• parks and schools

• I'm not sure :(

• hospitals and malls

A _____________is to schedule your personal activities to help you manage your career and family.

The steps to using a fire extinguisher are

• I don't know :(

• push, aim. open, and sweep

• push, paint, squeeze, and clean

• pull, aim, squeeze, and sweep

Types of dining venue:

• bistro

• buffet

• cafeteria

• food truck

The _________ of food services venues helps you to find the location, the hours, the prices, the phone number, and the menu.