Group Behavior and Conflict

When something affects one member of the group, it affects all members. This is known as ____ and is a criterion for being considered a group.

• affiliation

• corresponding effects

• identification

• group status

A hotel room attendant does not show up to clean his rooms on a given day. Due to his absence, the other room attendants are assigned additional rooms to clean. This scenario best exemplifies which criteria of group membership?

• multiple members

• group membership is rewarding

• corresponding effects

• common goals

Employees on the 7th floor go to lunch together and employees on the 2nd floor play together in a city basketball league. These examples demonstrate the importance of ____ in forming groups.

• emotional support

• physical proximity

• common interests

• assignment

POWs who were isolated from other prisoners had lower need to live than POWs housed with older soldiers. This negative emotional reaction demonstrates the need for ____.

• power

• common interests

• affiliation

• control

Every Friday, a group of bank employees wear matching t-shirts with a logo of their bank's baseball team. This best demonstrates the needs for _____.

• physical proximity

• identification

• support

• affiliation

____ refers to the extent to which group members like and trust one another.

• group cohesiveness

• group homogeneity

• stability of membership

• group status

_____ refers to the extent to which group members are similar.

• group cohesiveness

• group homogeneity

• stability of membership

• group status

The Philippine softball team in the National League has continually improved its record over the nine years it has been in the league. Most recently, the team, with the same team members as in the previous eight years, won the league championship for the first time. In this scenario, winning the championship probably best exemplifies the effect of _____

• the group's homogeneity

• the stability of group membership

• group status

• group communication structure

The management staff of a busy cafeteria had not been getting along well. To increase group cohesiveness, the general manager criticizes each of the other manager's performance and the overall operation of the cafeteria. The general manager's attempt to increase group cohesiveness is based on the principle of _____.

• membership stability

• group isolation

• social impact theory

• outside pressure

In the National Park, a small group of employees runs a fast food operation which is physically removed from all of the larger lodges in town. These employees comment that they feel separated from the company's operations; however, each summer this group tends to be a tight-knit group. This exemplifies _____.

• group homogeneity

• stability of group membership

• group isolation

• outside group pressure