STANDARD OPERATING PROCEDURES (GENERAL)

SOP stands for?

• Standard Ordering Procedure

• Standard Opening Procedure

• Standard Operation Procedure

• Standard Online procedure

Which of below best define SOP?

• SOP is a procedure that your company create to clearly define their business operation and business investment

• SOP is a procedure that your company create to makes every tasks more complicated and complex

• SOP is a simple procedure created specifically to show how you can prevent from COVID 19

• SOP is a procedure specific to your operation that describes the activities necessary to complete tasks

COVID 19 policy in Malaysia is related to the Prevention and Control of Infectious Diseases Act 1988. This shows that covid 19 SOP in Malaysia is created in accordance to

• Government Law and Regulations or provincial law

• Company law and regulations

• Company law of Meetings

• Industrial regulations

Your company SOP also must be in accordance with:

• Holiday regulations

• Airport regulations

• Industrial regulations

• Home regulations

If your company decides to follow ISO Management standard procedures. You need to identify which statement about ISO is true.

• ISO is to ensure safe and healthful working conditions for workers by setting and enforcing standards and by providing training, outreach, education and assistance

• ISO is an independent, non-governmental, international organization that develops standards to ensure the quality, safety, and efficiency of products, services, and systems.

• ISO is to facilitate and promote the improved contribution of the construction industry

• ISO is a statutory body which regulates companies and businesses

If you want to open a business in Malaysia, Which body regulations' and procedures' you have to follow?

• BSI Group, UK standards body, Global certification company

• The Companies Commission of Malaysia (SSM)

• Construction Industry Development Board (CIDB)

• Good Manufacturing Practices or GMP

Is GMP mandatory in Malaysia?

• yes. It is the requirement standards defined by Ministry of Health Section of Food Safety & Quality Division

• No. It has nothing to do with Malaysia requirement standards in food industries

Which one below is the lists of general administrative office procedures?

• Hospital attire, medical waste procedure

• Factory attire, quality inspection procedure

• Construction attire, safety procedure

• Office attire, Working hour, Leave entitlement, Medical benefits

Which one below is not the benefits of establishing SOP?

• Reduce training time for employees

• Ensure business continuity

• Ensure good quality control

• Reduce organization performance

Which one below is the example of hierarchical format of SOP?

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