CX Pilot Quiz

The refund period limit for MADA is:-

_{Hint; You can check the FinOps Process Doc}

• 12 days

• 13 days

• 2 weeks

• 3 weeks

If we need to transfer amount from a corporate account to an individual one, is the risk approval needed?

_{Hint; You can check the FinOps Process Doc}

• YES

• NO

If the merchant asked when the account will be activated, the SLA of approving accounts is -------

_{Hint; You can check the Accounts Activation SLA Doc}

Mark all correct answers

The required banking information for Kuwaiti merchant with corporate account

_{Hint; You can check the MENA Sign Up Checklist Doc}

• Company IBAN number

• Swift Code

• Company Bank account Name

• All the answers are correct

Mark all correct answers

Which products are not available in all our 9 supported countries

_{Hint; You can check the MENA Sign Up Checklist Doc}

• goPay

• goSell

• goTap

• goCollect