Managing Conflict
Authored by Jeffro Ong
Professional Development, Education, Life Skills
University - Professional Development
Used 3+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which of the following statements is true?
Conflict is often caused by external forces
Your upbringing determines the decisions you make
People around you are an indication of your conflict resolution style
Voice and body language can often reveal defensiveness
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Which conflict stage is NOT discussed?
Disagreement
Defensiveness
Denial
Destabilizing
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
The biggest culprit for conflict is ...
Money
Experience
Intelligence
Emotions
4.
MULTIPLE SELECT QUESTION
20 sec • 1 pt
Which of the following are principles of Conflict Management (hint: multiple answer)
Clarity drives motivation
Confidence and control
Community matters
Connection before correction
Choice to make
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
The 3 steps to manage emotions are ...
Acknowledge, Brainstorm, Choose
Define, Derive, Design
Recognition, Reflection, Regulation
Reset, Recharge, Restart
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which is NOT part of emotion?
frequency
intensity
trigger
reason
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Which accurately describes Choose stage?
Choose the option which makes everyone happy
Pick a solution which everyone can live with it and move along
Choose a solution that will result in zero conflict
Pick the option that quickly solves the issue and move on
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