7.1 What is Assertiveness?

Assertiveness is a type of...

• communication

• cake

• celebration

• career

Assertiveness is a skill that can be developed

• TRUE

• FALSE

Assertiveness means...

• Not expressing your view and keeping opinions/ideas to yourself.

• Expressing your point of view in a way that is clear and direct, while still respecting others.

• Expressing your view in aloud and dominating manner, while not respecting others.

Using assertive communication is known to...

• Increase stress

• Decrease stress

• Make no difference to stress

Assertive people use 'I' statements

• TRUE

• FALSE

Which is the assertive statement?

• You're wrong

• I disagree

• Whatever

Which is the assertive statement

• I feel ignored

• You don't care

• Whatever

Which is the assertive statement

• You hurt me

• Whatever

• I feel hurt

Select the non-verbal assertive behaviours

• Good eye contact

• Acting confident

• Positive or neutral facial expression

• Upright posture but leaning forward a little