Restrictive Practices Trade Union fill in the blank and MC

The (a)   of an organisation are the most important and also the most costly of its resources.

The term industrial relations refers to the extent to which peace or (a)   exists between employers and employees

Unions are important to (a)   because they allow them to negotiate with a small number of people

One of the aims of trade unions is to secure improved working (a)   for workers

Wage settlements are often the result of (a)  

(a)   is where a third party is appointed to try to find an acceptable solution to a dispute

(a)   is where both sides of a dispute request that it goes before an arbiter.

A (a)   dispute is one about who does what

(a)   groups are voluntary organisations which seek to persuade the authorities.

Where workers (a)   they withdraw their labour