Management 269 Chapter 1

One of the common characteristics of all organizations is ________ that define(s) rules, regulations, and values of the organization.

• a set of written bylaws

• an explicit goal

• a systematic structure

• a stated purpose

Which of the following is a common myth about the study of management?

• Management is just common sense.

• Managers need to be well disciplined in all of the business areas.

• Managers are found in all types of organizations, large and small.

• Many of today's managers are minorities.

An organization is ________.

• the physical location where people work

• any collection of people who perform similar tasks

• a deliberate arrangement of people to accomplish some specific purpose

• a group of individuals focused on profit-making for their shareholders

All organizations have ________ that define(s) the organization's purpose and reason for existing.

• limits

• rules

• structure

• goals

Effectiveness is synonymous with ________.goal attainment

• cost minimization

• smart management

• goal attainment

• efficiency

A candy manufacturer would increase both efficiency and effectiveness by making ________.

• better candy at the same cost

• better candy at a lower cost

• the same candy at a lower cost

• the same candy at the same cost

A candy manufacturer that made candy at a lower cost without improving the quality of the candy could be said to ________.

• increase effectiveness without increasing efficiency

• increase efficiency without increasing effectiveness

• increase both effectiveness and efficiency

• decrease both effectiveness and efficiency

The "father" of scientific management was ________.

• Henri Fayol

• Robert L. Katz

• Henry Mintzberg

• Frederick Winslow Taylor

Which of the following did Taylor NOT find "appalling" in his study of workers in steel companies?

• Workers "took it easy" on the job.

• Workers employed different techniques for the same job

• Workers would only attempt to perform a job if they were shown to have aptitude for it.

• Worker output was only about one-third of what was possible.

Who stands to benefit least from studying management?

• a pro football coach

• a pro football fan

• a pro football owner

• a pro football player