Cap. I . Servicio al cliente Quiz 2
Authored by Gerardo Velasco
Other
University - Professional Development
Used 5+ times
AI Actions
Add similar questions
Adjust reading levels
Convert to real-world scenario
Translate activity
More...
Content View
Student View
10 questions
Show all answers
1.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Tres clases de clientes internos:
2.
FILL IN THE BLANK QUESTION
3 mins • 1 pt
JOHANNESBURG en alfabeto aeronáutico es:
3.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Tipos de cliente externo:
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Identifique el siguiente código en roster IST-BOG-PTY con descanso en el segundo tramo:
Layover en Ciudad de Panamá
Layover en Estambul
Stopover en Ciudad de Panamá
Layover en Bogota y stopover en Ciudad de Panamá
5.
FILL IN THE BLANK QUESTION
2 mins • 1 pt
Para poder dar un servicio al cliente integro debemos saber manejar nuestras emociones, es por ello que debemos identificar con claridad los siguientes aspectos:
6.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Es la base de las buenas interpretaciones entre el cliente y el asesor de servicio al cliente:
7.
FILL IN THE BLANK QUESTION
1 min • 1 pt
Dentro de la comunicación intervenimos de la siguiente manera: __% Escuchando __% Hablando __% Leyendo __%Escribiendo
Access all questions and much more by creating a free account
Create resources
Host any resource
Get auto-graded reports
Continue with Google
Continue with Email
Continue with Classlink
Continue with Clever
or continue with
Microsoft
%20(1).png)
Apple
Others
Already have an account?
Similar Resources on Wayground
10 questions
UK Knowledge Test
Quiz
•
University
12 questions
IS - DAS - SOCASIS - Sem 4
Quiz
•
University
15 questions
MELANGKAH SEDERAP
Quiz
•
Professional Development
10 questions
Curso de inducción
Quiz
•
University
13 questions
Primer Parcial de Ética y Responsabilidad Social
Quiz
•
University
15 questions
PROCESSO PENAL - A REDENÇÃO!
Quiz
•
University
10 questions
SEMANA 3
Quiz
•
Professional Development
11 questions
Errores de Medicación
Quiz
•
Professional Development
Popular Resources on Wayground
8 questions
Spartan Way - Classroom Responsible
Quiz
•
9th - 12th Grade
15 questions
Fractions on a Number Line
Quiz
•
3rd Grade
14 questions
Boundaries & Healthy Relationships
Lesson
•
6th - 8th Grade
20 questions
Equivalent Fractions
Quiz
•
3rd Grade
3 questions
Integrity and Your Health
Lesson
•
6th - 8th Grade
25 questions
Multiplication Facts
Quiz
•
5th Grade
9 questions
FOREST Perception
Lesson
•
KG
20 questions
Main Idea and Details
Quiz
•
5th Grade
Discover more resources for Other
15 questions
LOTE_SPN2 5WEEK3 Day 2 Itinerary
Quiz
•
Professional Development
20 questions
Disney Trivia
Quiz
•
University
7 questions
Fragments, Run-ons, and Complete Sentences
Interactive video
•
4th Grade - University
7 questions
Renewable and Nonrenewable Resources
Interactive video
•
4th Grade - University
10 questions
DNA Structure and Replication: Crash Course Biology
Interactive video
•
11th Grade - University
7 questions
Force and Motion
Interactive video
•
4th Grade - University
20 questions
Implicit vs. Explicit
Quiz
•
6th Grade - University
14 questions
Ch.3_TEACHER-led
Quiz
•
University