
SSA Upskill Final
Quiz
•
Business
•
Professional Development
•
Medium
Global Learning MSS
Used 9+ times
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57 questions
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1.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
TP George is requesting to book a Deposit group with 60 staterooms for his office. Who would you contact to see if this request can be approved?
RSS
A Supervisor
Revenue
MAX
2.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
TP would like to add a new booking to her group and it is past final payment. What would be the option date for the space Maria would like to add?
Names and money are due immediately
7 Days
We follow the current FIT option cycle
Final Payment Date
3.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
Tp Vincent is requesting to swap rooms between his clients reservations. One is a family of 2 and the other a family of 4, both rooms can sleep up to 4 guests.
Swap cabins across different occupancies within the same category
Swap a cabin for an unallocated cabin in the inventory
Swap cabins between bookings with the same CAT, OCC, and Price Code
Swap cabins across different categories with the same occupanies.
4.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
Tp Angie advised her guest are seeing better staterooms online. It's within the same category and they would like to change their room. However, the stateroom is not allocated to the group.
Swap a cabin for an unallocated cabin in the inventory
Swap cabins between bookings with the same CAT, OCC, and Price Code
Swap cabins across different occupancies within the same category
Swap cabins across different categories with the same occupanies.
5.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
Tp Collin would like to swap staterooms between four of his bookings. They are all double occupancy, booked in a SV, and they all have the same price.
Swap cabins between bookings with the same CAT, OCC, and Price Code
Swap a cabin for an unallocated cabin in the inventory
Swap cabins across different occupancies within the same category
Swap cabins across different categories with the same occupanies.
6.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
Tp Shelly advised she has two double occupancy staterooms held, categories 11 and 12. The guests are not happy with their staterooms and would like to swap between each other.
Swap cabins across different categories with the same occupanies.
Swap cabins across different occupancies within the same category
Swap cabins between bookings with the same CAT, OCC, and Price Code
Swap a cabin for an unallocated cabin in the inventory
7.
MULTIPLE CHOICE QUESTION
15 mins • 1 pt
True or false. When reinstating previous special faring you do not have to research the reason the special faring fell off the booking.
True
False
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