Sales Academy Day 2

Which of there is an open question?

• Do you lift weights?

• Have you been to the centre before?

• How's your day been?

• Can you swim?

Which of these is a closed question?

• How are you?

• What has your previous experience with gym's been like?

• Have you used a treadmill before?

• Tell me about the type of training you were looking to do?

Which of the following would you count as outreach

• Leaflet drops

• Social media post

• Refer a friend promo

• Local event taking details from potentials leads

If you went to a local Christmas lights event and handed out leaflets what would you consider that to be?

• Awareness

• Outreach

• Inreach

• Marketing

When handing out leaflets what lead return would you expect?

• 10%

• 50%

• Less than 1%

• 5%

What call to appointment ratio should we be aiming for as a minimum?

• 10%

• 50%

• 25%

• 60%

What show ratio should we be aiming for as a minimum?

• 70%

• 50%

• 100%

• 20%

What close ratio should we be aiming for as a minimum?

• 100%

• 10%

• 80%

• 30%

How many calls should you make per shift?

• 10

• Trick question!

• 20

• 50

Do we discount memberships?

• Only if they're nice

• If they complain enough

• No.

• If we really need a sale