ORDER LETTER

What is the purpose of placing order letters?

• To order items or services

• To ask permission to order items or services

• To bargain about the items or services offered

• To make an appointment to order items or services

Which of these is mentioned in a letter when an order is placed?

• Age of the owner

• Nationality of the owner

• Health of the owner

• Mode of payment

An order letter should not …

• be accurate

• use separate paragraphs

• have all relevant details related to the order, for example, quantity, price and other terms and conditions

• use jargons

Which is not included in the structures of an order letter?

• Order details

• Salutation

• Company introduction

• Personal information of the seller

Which sentence should you not use when placing an order?

• We are considering the purchase of…

• We would like to place an order.

• We have a steady demand for…, and so would like to order…

• We really like your items and you must deliver them to us by tomorrow.

What should we write when canceling the order?

• Your product is so bad that I don't want to buy it anymore.

• We are sorry to inform you that we have to place our order elsewhere.

• Because we don't like your company, we don't want to order goods from you anymore.

• All of the above.