Ticket refund
Authored by Hins Cheung
Professional Development
2nd Grade
Used 3+ times
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6 questions
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1.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Authorised person for ticket refund (More than one correct answer)
Assistant manager
Area manager
Supervisor
Operations manager
Director of operations
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Authorised person for ticket revalidation (More than one correct answer)
Assistant manager
Area manager
Supervisor
Operations manager
Director of operations
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Alipay/ WeChat pay refund, what kind of payment detail do we need? (More than one correct answer)
Transaction Page
Guest name
Contact number
Credit card number
4.
FILL IN THE BLANKS QUESTION
1 min • 1 pt
If guest purchase ticket by Octopus Card, we could only arrange refund to guest via cheque or ____ __ transfer
(a)
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In ticket refund case, which button should you select for unused ticket in BOS system?
處理門票退款（未使用的門票），在 BOS system按以下哪個按鈕？
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
In ticket refund case, which button should you select for used ticket in BOS system?
處理門票退款（已使用的門票），在 BOS system按以下哪個按鈕？
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