OB Chapters 5,6

Drives are also referred to as:

• issues.

• primary needs.

• behaviours.

• thoughts.

___________ are the emotions that we become aware of:

• Behaviours

• Cognitions

• Feelings

• Needs

The lowest level need in Maslow's hierarchy of needs is:

• physiological.

• esteem.

• psychological.

• self-actualization.

Which of these is NOT a category of needs identified by Maslow?

• Self-actualization

• Power

• Belongingness/love

• Esteem

Which of the drives in four-drive theory is reactive (rather than proactive)?

• Drive to acquire

• Drive to bond

• Drive to defend

• Drive to react

Which of the following is a competency-based reward?

• Gainsharing

• Skill-based pay

• Paid time off

• An additional week of paid vacation after completing five years of service.

Employers should use team-based rewards when:

• the workforce is highly competitive.

• jobs are highly independent.

• jobs are highly interdependent.

• they want to encourage employees to work independently.

Employees are usually much more engaged in their work through _________ rather than __________ sources of motivation.

• intrinsic; extrinsic

• individual; team

• extrinsic; intrinsic

• leading; lagging

Providing supportive feedback to employees who lack self-confidence, increases which expectancy theory component?

• E→P expectancy

• P→O expectancy

• E→O expectancy

• V→O expectancy

Which of the following is NOT a characteristic of effective goal setting?

• Specific

• Relevant

• Measurable

• Ambiguous