MGT103_Chapter 10.1_HiepTH9

    _____ is defined as the set of forces that cause people to behave in certain ways.

• Motivation

• Management

• Attribution

• Personality

• Contribution

    _____ is defined as the set of forces that cause people to behave in certain ways.

• Motivation

• Management

• Attribution

• Personality

• Contribution

    Madeline works at a local retail store. She feels that she is being underpaid in spite of her job performance. She motivates herself to improve her performance to get the due recognition she deserves. Madeline's motivation is due to a _____.

• need deficiency

• negative reinforcement

• low performance-to-outcome expectancy

• dissatisfaction of physiological needs

• need for belongingness

    According to the motivation framework, after a worker notices an unfilled need, the next step is:

• choosing a behavior that satisfies the need.

• determining future needs

• searching for ways to satisfy the need

• evaluating need satisfaction

• identifying a need deficiency

    Under which of the following circumstances will an employee feel a need deficiency?

• When she feels that her tasks are challenging

• When she receives recognition for a job well done

• When she feels she is underpaid

• When she is motivated to perform a job

• When she attains self-actualization

    Which of the following perspectives on motivation concerns "what" motivates people rather than "how" they are motivated?

• Reinforcement

• Process

• Content

• Equity

• Expectancy

    Which of the following factors would be included in Maslow's physiological needs category?

• Air

• Job stability

• Safety

• Recognition

• Self-image

    According to Maslow's hierarchy of needs, once an individual has satisfied his physiological needs, he turns his focus towards _____ needs.

• survival needs

• esteem

• belongingness

• security

• self-actualization

    Organizations provide adequate wages, comfortable temperatures, restrooms, ventilation, etc. as a means to address the _____ needs of its employees.

• esteem

• belongingness

• self-actualization

• security

• physiological

    According to Maslow's hierarchy, the need to have a safe physical and emotional environment is a(n) _____ need.

• esteem

• physiological

• psychological

• security

• social