CM WoW (Vendor Partners)

What is the phase in the CM methodology where the change complexity is identified in order to define the appropriate CM resource to be allocated?

• Strategic Prework

• Preparing for Change

• Managing Change

• Reinforcing Change

What is the phase in the CM methodology where the stakeholder analysis is initially conducted?

• Strategic Prework

• Preparing for Change

• Managing Change

• Reinforcing Change

Which of these is a dimension in the Change Complexity Assessment?

• Resource Availability

• Business Impact

• Turn-Around Time

• Technical Delivery

This is an activity in the strategic pre-work phase where project information is gathered and eventually used as input in identifying the change complexity.

• Change Profiling

• Change Complexity Evaluation

• Change Identification

• Handshake Activity

This activity is done by the CM resource to identify the people, process and technology being impacted by the change.

• Change Readiness Assessment

• Stakeholder Analysis

• Change Profile

• Change Impact Analysis

This is a framework used to classify gaps from current state to the future state

• Organizational Hierarchy Framework

• Change Perspective Framework

• ADKAR Framework

• 7S Framework

Which of these are dimensions of change readiness?

• Perceived readiness of the organization to change

• Perceived readiness of the individual to change

• Perception on the change itself

• All of the above

What tool is used to categorize project stakeholders based on their level of influence and the extent to which they will be impacted by the change?

• 7S Framework

• ADKAR Framework

• Readiness Assessment

• Power vs. Interest Grid

Which term refers to choosing to accept and demonstrate a new way of thinking and behaving? This is the focus of our change management interventions

• Adoption

• Alliance

• Reinforcement

• Proficiency

Communicating Change = Consistency + (twelve-letter word)

(a)