Search Header Logo

Rise Up Practice Test

Authored by Pamala Smith

Business

9th - 12th Grade

Used 9+ times

Rise Up Practice Test
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

76 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A good way to help a customer from a good impression about you even before you interact with them is to?

Use nonverbal communication, such as having confident posture and making eye contact
0.5
You're working with another customer and can't leave your area

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A job description typically contains :

A description of the job's responsibilities
0.53125
You're working with another customer and can't leav your area

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A vertical career path is one in which someone :

Takes on roles with increasing responsibilities that are in the same part of the company
123.68
When the first customer is looking at alternate products

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

After one negative experience, approximately what percentage of people say they will never do business with that company again?

0.5
"I will increase my monthly sales volume by 20% by the end of March."
Via email

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Approximately what percentage of Americans use a credit or debit card for at least some of their purchases?

80-90%
"Phil, you've really improved your stocking speed."
Use nonverbal communication, such as having confident posture and making eye contact

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Approximately what percentage of U.S jobs are retail jobs, as of 2019?

20-25%
"What clothing brands do you usually prefer?"
Use acting verbs

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

As of 2019, roughly how much money do U.S. retailers lose annually due to poor customer service?

$60-$70 billion
"Would you like that as a meal? You can get fries, plus a medium drink, for an extra $2.00.
The EEOC

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?