Human resources

Which of the following activities relate to work force planning?

• Research into trends in the labour market.

• How to advertise vacancies in the company.

• Making sure that all employees are well motivated and have their needs met.

Which of these is not a reason for leaving a job?

• Poor working environment.

• Lack of convenient transport.

• Family circumstances.

• Feeling happy with thye work

IT Smart Ltd has a problem with its turnover. In the first six months of the year, 50 of its 500 employees left the company. What is the labour turnover for IT Smart Ltd? (Please use the '%' sign after the number you calculate.)

• 10%

• 0.1%

Which is a good definition of on-the-job training?

• It takes place in a local college or university.

• It means regular visits to a staff training college.

• The use of online resources to train staff.

• The employee is trained by current staff on the business premises.

Which motivation theory stipulates that basic needs must be met before higher order needs can be satisfied?

• Herzberg

• Maslow

• Taylor

• Pink

In which type of scheme does the employee receive a percentage of the profits that the company makes that year?

• Wage (timely)

• Salary

• Profit-related pay

• Commission

Which type of reward is paid to the employee in addition to their salary, such as a company car, housing allowance or free meals?

• Fringe benefits

• commission

• employee share ownership

In this non-financial reward scheme, the employee is given additional tasks in their job that do not require additional training but may provide variation.

• Empowerment

• Job rotation

• Job enlargement

• Job enrichment

Which of these factors are most likely to be responsible for influencing the existing organisational culture of a traditional business?

• Motivation of employees

• Sales and revenue

• Company history and folklore

Charles Handy used the image of a spider's web to describe which particular culture?

• Team culture

• Role culture

• Power culture

• Person culture