Mecanismos de Protección
Authored by Formación Sena
Professional Development
8th Grade
Used 22+ times
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9 questions
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1.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Espera prolongada de un funcionario
Queja
Reclamo
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2.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Descuido de la atención al cliente
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3.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Daños o servicio de mala calidad
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4.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Poner en peligro la privacidad de un usuario
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Reclamo
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5.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Brindar soporte por chat sin las competencias necesarias
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6.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
Crear falsas expectativas (Publicidad engañosa)
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7.
MULTIPLE CHOICE QUESTION
45 sec • 1 pt
El servicio del agua lo cortan sin avisar previamente.
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Reclamo
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