Intro. to Hospitality & Tourism REVIEW

Menu planning is a function in foodservice

• True

• False

One way of obtaining customer feedback is by having ___________.

• mystery shoppers

• guest comment cards

• managers speaking with guests

• all the above

Fine dining restaurants emphasize high quality service, ingredients, decor and have high _______________.

• ceilings

• chairs

• menu prices

• sinks

What words describe someone who is practicing ethical behavior?

• dishonest, immorality, indecency

• fair, honest, respectful, law abiding citizen

• angry, mean, petty, bad

• liar, corrupt, evil, disgraceful

If you don't make ethical decisions, you could end up in _______.

• love

• the basement

• the park

• prison

The promise of a table in a restaurant is a ___________________.

• promise

• reservation

• walk-in

• appointment

Cleaning dirty dishes from the table is the job of the _________________.

• busser

• expediter

• dishwasher

• host/hostess

 

The ________________ handles the payments at the end of a meal.

• Executive Chef

• Host/Hostes

• Sous Chef

• Cashier

A ___________________ is a professional cook.

• Expediter

• Manager

• Chef

• Cook

The ___________________ is the 2nd in command in the kitchen.

• Sous Chef

• Executive Chef

• Manager

• Host/Hostess