Hosting Standards

There are _ (number) ground rules for Hosts.

How long does a Host has to reply to a Guest message it the check-in is within 3 days?

• Hosts must answer all messages within 5 min

• Host should respond within three days of receiving a message

• Hosts should be available for the guest 24/7 even if you have things to do

• Hosts should respond to messages within 12 hours

What does it means "Hosts should honor accepted reservations"?

• Avoid cancelling on guests even if you cant host

• Avoid cancelling unless there's valid reasons beyond the Host’s control (EC)

• Avoid cancelling just because you didn't like the guest profile picture

• Avoid cancelling at all cost

What does it mean "Positive reviews"?

• Host can get pay the guest for a good review

• Host don't need to worry about the guest review

• Host should do the minimum for the guest to get a good review

• Host should do their best to get the best reviews possible

The listing page at the time of booking should accurately describe the home and reflect the features and amenities that will be available at the listing from check-in to checkout

• True

• False

AMENITIES

List all the amenities you offer, if one doesn't work after it really doesn't matter.

• Truth

• False

Supporting guests during their stay:

Whether or not the host is staying in the space with their guests, it’s important to remain available throughout their stay.

• True

• False

How confident you feel about the Hosting Standards?

• I understand it

• I dont have any idea what you are talking about.

• Im okay with it

• Im an expert