Product Review

Chat Department that can be reach in regards of general questions about field technicians....

• CSSC

• CVC

• DRC

• FSC

VOICE SERVICES THAT COULD BE AVAILABLE TO OUR CUSTOMERS

• WIRELESS

  5G

• FDV

• COPPER

• SATELITTE

PROCESS OF MAKING SURE THE CALLER IS AUTORIZED TO MAKE CHANGES AND REVIEW THE ACCTOUT IS CALLED?

• CALLFLOW

• SAFEGUARDING

• VALIDATION

• MOVE ORDER

INTERNET OPTIONS THAT WE PROVISION TO OUR CUSTOMERS

• HSI

• 5G

• FIOS

• DIAL UP

DEPARTMENT THAT WORKS WITH THE CUSTOMER TO RESOLVE AND ISOLATE OUT OF SERVICE PROBLEMS?

• TECHSUPPORT

• FINANCIAL

• CREDIT VERIFICATION

• DISPATCH CENTER

INSRURANCE FOR HOME WIRING AVAILABLE FOR CUSTOMERS

• HOME PROTECT

• IWMP

• TECHSURE

• DEVICE ADVISOR

NAME OF THE EQUIPMENT AT THE CUSTOMES HOME THAT IS RESPONSIBLE FOR PROVIDING ALL FIOS SERVICES...

• MODEM

• PHONE JACK

• ONT

• EXTENDER

NAME OF THE HUGHEST INTERNET SPEED AVAILABLE WITH FIOS

• GIGABLAST

• GIGABYTE

• GIGABIT

• MEGABIT

NAME OF THE BUNDLE PLAN AVAILABLE ON COPPER

• DOUBLE COMBO PACK

• HOME PHONE+HSI

• REGIONAL VALUE+HSI

• FREDOOM ESSENTIALS+HSI

FEATURE THAT GIVES VERIZON FIOS INTERNET A COMPETITIVE EDGE FROM OTHER PROVIDERS....

• PRICES

• SYMETRICAL SPEED

• RELIABILITY

• PROMOTIONS