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BOH4M U3 Review Quiz

Authored by Lihua Shang

Business

10th - 12th Grade

Used 11+ times

BOH4M U3 Review Quiz
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20 questions

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1.

OPEN ENDED QUESTION

1 min • Ungraded

5 steps in the communication process:

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OFF

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is not a barrier to communication

Perception

Language

Infomation overload

Translation

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Look at the speaker directly and put aside any thoughts that might distract you. It's a element of active listening we called:

Pay Attention

Show that you are listening

Provide Feedback

Hold off on Judgement

Respond Appropriately

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Nod and smile occasionally to show you are actively participating in the conversation. It's a element of active listening we called:

Pay Attention

Show that you are listening

Provide Feedback

Hold off on Judgement

Respond Appropriately

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Be candid, open, and honest in your response. It is fine to assert your opinion, but do so respectfully. It's aelement of active listening we called:

Pay Attention

Show that you are listening

Provide Feedback

Hold off on Judgement

Respond Appropriately

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Non-verbal communication can also across cultures. ___ favour a loose grip.

Westerners

Asian and Middle Easterners

German

Spaninard

7.

OPEN ENDED QUESTION

1 min • Ungraded

Examples of communication channels with low richness and high richness (one for each)

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OFF

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