2.2 Organisational structure and 2.3 Leadership and Mgmt

Which is the correct term for the line of communication from one level of hierarchy to another?

• Bureaucracy

• Hierarchy

• Chain of command

• Span of control

Which term is used to describe an organisational structure typified by rigidity and strong rules and procedures for communication and decision-making?

• Bureaucratic structure

• Chain of command

• Delegation

• Decentralised structure

What is a 'geographical organizational structure'?

• A type of organisational structure where the work is organized by region.

• A type of organizational structure where the work is organized by functions, e.g. financial, marketing, etc.

• A flat organisational structure.

• A type of organisational structure where the work is organised around a product.

An organisational structure with many levels of hierarchy, long chains of command and narrow span of control is called...

• Organisation by product

• Flat organisational structure

• Organisation by function

• Tall organisational structure

What is the name for an organisation with core staff only, which outsources activities and functions to external contractors and temporary workers?

• Organisation by region

• Shamrock organisation

• Organisation by function

• Project-based organisation

What is the name for the organisational structure where a business is organised into different departments and each department deals with a specific product?

• Project-based organisational structure

• Organisation by function

• Organisation by product

• Organisation by region

Which of the following is not a barrier to effective communication?

• Cultural knowledge

• Language

• Technical blueprints

• Non-verbal communication, e.g. gestures

Which of the following is a disadvantage of using ICT in organisations?

• Fast communication

• Easier decision making

• Adverse effect on people's health

• Improved productivity

Whose pioneering work is the basis for the five functions of a manager?

• Henri Lautrec

• Henri Fayol

• Henri Matisse

• Henri Payol

When a manager uses available resources efficiently, what management function is being carried out?

• Commanding

• Planning

• Organising

• Structuring