Search Header Logo

PACT 2022 Post Quiz

Authored by Archita Gupta

Business

Professional Development

Used 25+ times

PACT 2022 Post Quiz
AI

AI Actions

Add similar questions

Adjust reading levels

Convert to real-world scenario

Translate activity

More...

    Content View

    Student View

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Where customers and non-customers go to verify if a sales rep in their area is with Vivint or not.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How would you raise a customer feedback about the positive/negative customer service they received?

Customer Feedback in CG/salesforce

case notes

Send it to your Supervisor for Coaching feedback

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Team that helps NIS sold customers wanting to cancel before installation

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Custmers can access the Panel User Manuals at support.vivint.com

TRUE

FALSE

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

The 30day RMA return window starts the day ...

we process the WO

we ship the replacement

customers receive the replacement

we send the return label

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Unless the device is out of stock/low on inventory, Standard Shipping (US)($4.95)/(Waived) takes ...

Up to 5-7 business days from shipment approval

Up to 5-7 business days from WO processing

Up to 7-10 business days from shipment approval

Up to 5-7 business days from WO processing

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Copay trip fee for DIY customers within their first 120 days of service

Not Billable

Waived

$99

$199

Access all questions and much more by creating a free account

Create resources

Host any resource

Get auto-graded reports

Google

Continue with Google

Email

Continue with Email

Classlink

Continue with Classlink

Clever

Continue with Clever

or continue with

Microsoft

Microsoft

Apple

Apple

Others

Others

Already have an account?