Denial Management Worklist

True or False. The system generates an account in the "Denial Worklist" if the payer sends an electronic remit (835) with denials.

• True

• False

Which header tabs in the Denial Management worklist should the representative work first?

• Transaction

• Overdue

• Criteria

• All the above

What desktop in Meditech is the Denial Management Worklist located?

• Batch Desktop

• Administrative Desktop

• Patient Accounting Desktop

• Info Systems Desktop

The RA Code (Denial code) is a column in the Denial Management Worklist?

• True

• False

What action code is used when working a Denial Worklist?

• Update

• Queue Claim

• Hold

• Resolve

True or False. An account can have more than one denial and some denials may have different CSID numbers.

• True

• False

Answer explanation

False you will click the "Text" footer tab.

What sub-header tab will provide the representative with patient insurance information from the denial?

• Text tab

• General tab

• Insurance tab

• None of the above

Answer explanation

None of the above: Insurance Tab will give you this information.

True or False. When working accounts you will only use the "Appeal" tab.

• True

• False

True or False. The dollar amount listed under the "Amount" column is the balance of the account.

• True

• False

Where will the collector need to add notes once an account has been resolved in the Denial Management Worklist?

• New Note

• Text

• Resolve

• No note is needed