Monitor work operations
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Other
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University
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Practice Problem
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Easy
Damithri Wijekoon
Used 2+ times
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10 questions
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1.
OPEN ENDED QUESTION
3 mins • Ungraded
Typically a manager has four functions. Name them
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2.
OPEN ENDED QUESTION
3 mins • Ungraded
Name 3 types of cultures in an organization
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3.
OPEN ENDED QUESTION
3 mins • Ungraded
What are 2 areas or work operations that can be monitored
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4.
OPEN ENDED QUESTION
3 mins • Ungraded
Explain the concept of Quality Assurance
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5.
FILL IN THE BLANK QUESTION
1 min • 1 pt
...................................... means all employees are involved in continually improving the level of service, productivity and customer satisfaction
6.
OPEN ENDED QUESTION
3 mins • Ungraded
When delegating to staff, name 2 things a manager can do to help the process
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7.
MULTIPLE CHOICE QUESTION
30 sec • Ungraded
Pick the correct 3 ideas related to the principle of coaching.
It focuses on the continued development of an individual
Best delivered using a technique called the ‘Positive-Negative-Positive’ sandwich.
It can be seen as a process of providing information, including feedback, to an employee
The purpose of coaching is to reinforce and extend knowledge and skills developed through other training.
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