POS Final

What do you need to type at the beginning of every transaction you ring?

• CID

• GID

• HBC Email

• Register ID

If the price adjustment has no new adjusted price, where could I find the adjusted price?

• Price History Tool

• On the feed

• I have to reject it and sent it to SE

• We can't modify ORCs

ORC is a Missing item, what store number will you type?

• 1556

• 1506

• 1559

• 1560

Where should you send a Order Not Received ORC that is still in new status?

• Service Excellence

• Sales Audit

• Gift card

• HBC SE-MNR

What streaming service are we allowed to watch/listen to at work?

• Amazon prime

• Youtube

• Online Radio Box

• Disney plus

What should you do if you forget to change your status to lunch?

• Email a coworker

• Email JC & RTA/Workforce

• Chat your TL

• Nothing to do, they'll realize and change it for you

I can process the ORC if its “in progress” status

• True

• False

Which province is YT?

• Yukon

• Yellowknife

• Mayotte

• Newfoundland and Labrador

What is the expected production goal that should be reached when we’re busy?

• 45

• 52

• 65

• 75

Are you allowed to have your phone with you in the POS room?

• No

• Yes