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Emotional Intelligence and Communication

Authored by Chris Hayden

Business

Professional Development

Used 3+ times

Emotional Intelligence and Communication
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8 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

What form of communication uses body-language?

Written

Verbal

Non-verbal

Visual

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

The 'Sandwich Method' of feedback is an example of

Constructive Feedback

Negative Feedforward

Performance Management

Self-Assessment

3.

FILL IN THE BLANK QUESTION

1 min • 5 pts

Which theorist created the SMCR Model of communication?

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

This model/framework provides instant feedback and is particularly useful in difficult conversations

Shannon and Weaver Model

Berlo's SMCR Model

Boca Framework

5.

FILL IN THE BLANK QUESTION

1 min • 5 pts

What type of intelligence is an awareness of yourself, and others around you?

6.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

According to Albert Mehbrain, what is the most important element of personal communication? Hint: it accounts for 55% of your communication

Tone of Voice

Words you say

Body Language

7.

MULTIPLE CHOICE QUESTION

30 sec • Ungraded

What do you think is the most important aspect of emotional intelligence?

Self-Awareness

Self-Regulation

Motivation

Empathy

Social Skills

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