
HGV Redemption Review
Authored by Petergaye Marsden
Professional Development
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
Which Tab in Seibel CRS is used to locate HGV certificate
Certificate Parent tab
Service Request parent tab
This is done in legasuite
2.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What are the 3 different type of HGV certificates?
HGV/MKT/FDI
ICE/HGV/MKT
Cashstar/incomm/maritz
3.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What is the name of the template that should be submitted after the service request has been completed?
Redemption Template
Booking Ammendment template
HGV Extension Template
Inquiry/ Research Template
4.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What is the Name of the project Coordinator that SR numbers are assigned to
Michelle Jenkins
Anyone listed in the names
This can be found in legasuite
5.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What section of seibel CRS should be used to assign the SR number to a project coordinator
Owner feild
We should send an email once we have created the SR number
Gift Certificate Child tab
6.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What status will the HGV Certificate be placed in once the redemption is done in seibel CRS
In progress
Completed
Ready to be Redeemed
7.
MULTIPLE CHOICE QUESTION
30 sec • 5 pts
What section in seibel should we placed the terms and conditions and the template in?
Special Instructions Description
Comments
Service History Remarks
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