Pay for Performance: Performance Appraisal & Plan Design

Perceived fairness of pay or other work outcomes received is called:

• objective justice

• distributive justice

• procedural justice

• qualitative justice

Which of the following errors means consistently rating someone higher than is deserved?

• halo error       

• spillover error

• leniency error

• central tendency error

Which of the following is true of a performance appraisal method where peers act as raters?

• In situations where teamwork is promoted, this method is ideal

• Leniency errors in this method are absent

• Scope for group tensions is absent in this method

• An undistorted perspective of typical performance can be obtained by this method

Which method is both a planning tool and an appraisal tool?

• Simple ranking

• Behaviourally anchored rating scale

• Management by objectives

• Alternation ranking

Which of the following theories focuses more on content and less on the nature of the exchange? (Choose all that apply)

• expectancy theory

• Maslow's Hierarchy of Needs theory

• reinforcement theory

• Herzberg's two-factor theory

• equity theory

A 360-degree feedback assesses employee performance from five points of view: supervisor, peer, self, customer, and subordinate.

• true

• false