PCSR Refresher Quiz

 

What is the minimum stipulated time to became a confirm CSR.

• 3 Month

• 4 Month

• 6 Month

• 2 Month

For which types of banks, the new RBI Guidelines are not applicable?

• all MFI & NBFCs

• All Banks & MFIs

• Payment Banks

• Commercial Banks

If Centre Meeting did not take place on scheduled time slot, the CSR will get a

• L1 Observation

• Fraud

• L0 Observation

• L2 Observation

If a Customer earns pension, we shall calculate it as an income for the family

• True

• False

What is the minimum duration of CGT1 for a single JLG of Saral Loan?

• 15 min.

• 25 min.

• 30 min.

• 45 min.

If CSR take commission from Customer for personal purpose, what will that consider?

• L0

• L1

• Fraud

• L2

Is there any lender count now?

• Yes

• No

Cooling period of Cross sell product applied for which customer?

• New Customer

• For Both Customer

• Old Customer

• None of these

 

Customer have to sign Self Declaration form for Ring Leader at the time of

• CGT

• GRT

• VF

• Cross VF

If a customer Mis-utilized the Loan will asked to pre-lose the loan with immediate effect.

• Yes

• No