G140-141-WQ1

What is the best definition of HR (Human Resources)?

• A department that gives everyone a headache.

• A department that handles the affairs of the managers and CEO.

• A department that has disappeared because of COVID.

• A department that recruits employees and handles their affairs.

What are some good characteristics to put on your CV/resume?

• Ambitious, confident, young

• Authentic, passionate, integrity

• Bold, brave, famous

• Aggressive, activist, risk-taker

What is considered as Communication?

• Speaking

• Jumping

• Running

• Eating

In the Communication process, which part is missing?

Sender, _______, Channel, Receiver,

• Teacher

• Message

• Opening

• Cooking

Which of the following is a type of non-verbal communication?

• Letter

• Telephone Call

• Body Language

• Emails

A..... is appointed in a position of authority which enables him/her to insist on people doing as he/she instructs.

• leader

• manager

• FRIEND

• ALL OF ABOVE

If you start a new business, you need information about

• competitors
• government regulations
• customers 
• all of these

The actual cost of the product or service you are selling?

• Product
• Price
• Place
• Promotion

Innovation is

• Is the process of thinking about the activities required to achieve a goal

• is the translation of a new idea into a better product, service or method of production.

• None

• Discussion aimed to reach an agreement

The major forces for change within an organization are

• technology

• customer needs.

• competition

• All of the above.