Chapter 2 Intro to Healthcare

Team members must do all of the following EXCEPT

• Listen to everyone

• discuss all of the suggestions

• participate in discussions

• Insist on their way

Which of the following professionals is a part of the administrative healthcare team?

• Physician

• Office manager

• Nurse

• Certified Nursing Assistant (CNA)

The minimum education for a registered nurse (RN) is...

• Diploma

• Associate's degree

• Bachelor's degree

• Master's degree

Re-Credentialing for a license or certification may be done through...

• Retesting

• Continuing Education

• Payment of fees

• All of the above

Teamwork is most effective in..

• Setting the work schedule

• Solving problems and improving work flow

• Determining current pay scales

• Providing discipline for employees

A team shares the_as well as the_ for the outcomes

When a physician chooses to send a patient to another provider_paperwork must be completed by the clinical staff

When working with a team, you must remember to_ each member's_

_ involves showing interest in what another person is saying

The patient's demographic and health information is protected by what statute?