Repairs

Repairs

Professional Development

14 Qs

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Repairs

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Assessment

Quiz

Professional Development

Professional Development

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FNOL Erie Insurance

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14 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

When is photo appraisal typically an option?

Drivable and DRP has been declined

Out of territory losses for applicable states

Minimal Damages

All of the above

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

What three selections are important for PMOI

1. Drivable

2. Airbags

3. Point of impact

1. What happened

2. Zip Code

3. Drivable

1. Airbags

2. Drivable

3. Loss Location

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

What are some of the benefits of DRP

Coordinate towing/rental

Deductible is payable to DRP

1 year warranty on parts

All of the above

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

What three loss causes will populate MDA as the repair options

1. Rear ended

2. Medical Only

3. Deer Loss

1. Hail

2. Vandalism (Vandalized)

3. Flooding (Fresh Water)

1. Weather

2. 2 vehicle Accident

3. Medical Only

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Insured's vehicle is non-drivable and is going to be repaired in a state outside of the 13 states ERIE writes in. What do you choose for repairs?

Do not setup repairs

EDR - Estimate Desk Review

MDA - Material Damage Adjuster

DRP - Direct Repair Program

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

What is an MDA?

A repair option that uses the Quick Estimate App which allows the Customer to take pictures and/or video of their vehicle damage

A list of preferred shops ERIE works with

Erie Claims rep (adjuster) that will be face to face with the customer vehicle to create an damage estimate

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

A repair option that uses the Quick Estimate App which allows the Customer to take pictures and/or video of their vehicle damage and uploads the content directly to the claim. What is the repair option that matches?

DRP

Photo appraisal

MDA

Estimate Desk Review

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