Repairs

When is photo appraisal typically an option?

• Drivable and DRP has been declined

• Out of territory losses for applicable states

• Minimal Damages

• All of the above

What three selections are important for PMOI

• 1. Drivable

  2. Airbags

  3. Point of impact

• 1. What happened

  2. Zip Code

  3. Drivable

• 1. Airbags

  2. Drivable

  3. Loss Location

What are some of the benefits of DRP

• Coordinate towing/rental

• Deductible is payable to DRP

• 1 year warranty on parts

• All of the above

What three loss causes will populate MDA as the repair options

• 1. Rear ended

  2. Medical Only

  3. Deer Loss

• 1. Hail

  2. Vandalism (Vandalized)

  3. Flooding (Fresh Water)

• 1. Weather

  2. 2 vehicle Accident

  3. Medical Only

Insured's vehicle is non-drivable and is going to be repaired in a state outside of the 13 states ERIE writes in. What do you choose for repairs?

• Do not setup repairs

• EDR - Estimate Desk Review

• MDA - Material Damage Adjuster

• DRP - Direct Repair Program

What is an MDA?

• A repair option that uses the Quick Estimate App which allows the Customer to take pictures and/or video of their vehicle damage

• A list of preferred shops ERIE works with

• Erie Claims rep (adjuster) that will be face to face with the customer vehicle to create an damage estimate

A repair option that uses the Quick Estimate App which allows the Customer to take pictures and/or video of their vehicle damage and uploads the content directly to the claim. What is the repair option that matches?

• DRP

• Photo appraisal

• MDA

• Estimate Desk Review

Erie Claims rep will be face to face with the customer, can write an estimate for damages and determine a total loss. They will go to wherever the vehicles daytime location is for the inspection and the Insured does not have to be present. What is the repair option that matches?

• Heavy Equipment

• Photo Appraisal

• DRP

• MDA

Choose one of the preferred shops that work with ERIE to setup repairs.

What is the repair option that matches?

• DRP

• MDA

• Photo Appraisal

• Estimate in Hand

__________is set when the insured's vehicle is not drivable and is going to be repaired in a state outside of the 13 states ERIE writes in.

• DRP

• MDA

• Out of Territory Loss (Estimate Desk Review)

• Photo Appraisal