Ethics - Unit 1 Section 3 - Do You Possess Leadership Abilities

Successful communication depends upon the

• speaker’s ability to entertain

• listener’s ability to pay attention

• speaker and the listener.

• speaker, the listener, and the audience.

Which of the following explains how listening differs from hearing:

• Listening is an active process.

• Listening happens automatically.

• Listening prevents distractions.

• Listening ensures comprehension.

The purpose of active listening is to

• let the speaker know that you agree with the message and plan to act on it.

• give the speaker your opinion.

• help make boring lectures more interesting.

• let the speaker know that the message has been heard and understood.

When you listen to a political candidate’s speech, which of the following is the main reason

for active listening:

• To judge if they are trustworthy

• To form an opinion

• To give honest responses

• To connect with people

A direct benefit of active listening is

• a job promotion.

• less need for homework.

• more freedom at home.

• focused communication.

Which of the following represents environmental distractions:

• Boredom and lack of interest in the topic

• Personal matters that cause us to worry

• Poor lighting, noise, or an uncomfortable chair

• Strong opinions about the topic

Alexis can’t quit thinking about her father’s recent job loss and has trouble listening to her

friend talk about their prom dress. This is an example of

• an internal distraction.

• an environmental distraction.

• focused attention.

• random thoughts.

Which of the following people would likely be a good listener:

• A goal-oriented person

• An empathetic person

• An opinionated person

• A judgmental person

Which of the following methods is most likely to help a listener avoid random thoughts from

occurring when listening:

• Visualizing the words the speaker is using

• Turning off and putting away their cell phone

• Finding a quiet location without distractions

• Using eye contact and looking at the speaker

Which of the following is an example of a verbal acknowledgment response a listener can use

to show a speaker that they are listening:

• Making eye contact

• Leaning forward

• Nodding their head

• Saying, “I understand.”