3.02 BE In the Know

Which of the following actions is a part of information management:

• Creating data

• Disseminating information

• Observing competitors

• Creating technology

Which of the following is a true statement about a management information system (MIS):

• It includes people, processes, and practice

• It does not assist with a business’s information management program.

  s

• It is the same thing as an information management program.

  .

• It may be one part of a business’s overall information management program.

Which of the following is a true statement about information:

• It has no value for an organization.

• It is the same thing as data.

• It is simple to manage.

• It is data put into a useful form.

Which of the following is an example of a type of information a business must manage:

• Competitors’ payrolls

• Accounting records

• Employees’ personal bills

• Government spending

Information usually comes in either physical form or __________ form.

• note card

• verbal

• electronic

• book

A benefit of informed decisions is that they

• reduce a business’s risk.

• are usually bad decisions.

• cost less money.

• hurt a business’s chances at competing.

Appropriate information management saves businesses time and money by

• maintaining yearly raises for employees.

• increasing paper trails.

• increasing information overload.

• maintaining higher levels of productivity.

How does appropriate information management affect a business’s relationship with its customers?

• Businesses make better financial decisions.

• Businesses serve customers more effectively.

• Businesses lose focus on customers.

• Businesses earn higher profits.

Appropriate information management helps a business build a good reputation by

• offering quality products.

• eliminating all mistakes.

• being consistent.

• charging high prices.

Which of the following U.S. laws relates to information management:

• The Sarbanes-Oxley Act

• The Sherman Antitrust Act

• The Landrum-Griffin Act

• The Taft-Hartley Act