VERBAL AND NONVERBAL CUES

It refers to an interaction in which words are used to relay a message.

• Verbal Communication

• Non-Verbal Communication

• Communication

• Pause

It refers to an interaction where behavior is used to convey and represent meanings.

• Verbal Communication

• Non-verbal Communication

• Communication

• Rhythm

Play an important role in communication. They can help express a speaker’s point better.

• Posture

• Eye Contact

• Gestures

• Facial Expression

A speaker ________ between utterances in order to allow listeners to process what the speaker has spoken.

• Rhythm

• Loudness and Softness of the Voice

• Repetition and Rephrasing

• Pauses

Good ______ is beneficial not only for health reasons but also for relating to others when speaking. In general, standing with an erect body and head makes for good ______ and is applicable in most settings.

• Eye Contact

• Posture

• Facial Expression

• Proxemics

Depending on the speaker’s style, emphasis can be achieved by either speaking loudly or softly.

• Repetition and Rephrasing

• Tone

• Loudness and Softness of the Voice

• Rhythm

When a speaker maintains _______ with his or her listeners, he or she gives the impression of being serious about what is being discussed.

• Gestures

• Facial Expression

• Proxemics

• Eye Contact

The way a speaker talks can be a powerful tool to engage listeners. ____________ refers to the speed and flow of a speaker’s utterances.

• Rhythm

• Repetition and Rephrasing

• The Appropriate Form of Language

• Pause

Unlike in reading, a listener cannot go back to what a speaker has spoken if the speaker did not understand that particular utterance. As part of the speaker’s effort to help the listener understand, the speaker will do well to repeat his or her utterances especially if the content of the utterance is difficult to understand.

• Repetition and Rephrasing

• Rhythm

• Tone

• Pause

The ________ of voice often shows the attitude of the speaker toward the topic or the listener.

• Pause

• Tone

• Rhythm

• The Appropriate Form of Language