Product Knowledge In Poin

Product Knowledge In Poin

Professional Development

10 Qs

quiz-placeholder

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Product Knowledge In Poin

Product Knowledge In Poin

Assessment

Quiz

Professional Development

Professional Development

Medium

Created by

EGBIS egbistr7@gmail.com

Used 1+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Inpoin adalah platform Business to Business (B2B)

berbasis integrasi .API (Application Programming

Interface) ke platform bisnis Anda (Web / Mobile)

Betul

Salah

2.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Berikut merupakan tujuan In Poin, yaitu..

meningkatkan customer

satisfaction melalui program

loyalty dengan pendekatan gamification

meningkatkan customer

engagement, experience, dan reward melalui program

loyalty dengan pendekatan gamification

meningkatkan customer

excitement melalui program

loyalty dengan pendekatan gamification

3.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Mengapa platform digital membutuhkan gamification?

Menurunkan tingkat retensi pelanggan sebesar 5%

Menurunkan keuntungan sebesar 25%-95%

Untuk menjaga loyal customer karena loyal customer berkontribusi pada bisnis 67% lebih besar dibandingkan customer baru

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Berikut termasuk dalam reward system, kecuali..

Experience Point (XP), Lucky Games

Level down reward

Redeemable Points, Badges

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Berikut merupakan top 3 point redemption options, yaitu...

Cashback transaksi, Self-Voucher, Voucher Eksternal

Gaming, customer experience, user segmentation

Mission, karma system, referral

6.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Untuk monitor dan mendapatkan insights atas program loyalty yang sedang / sudah berjalan merupakan layanan In Poin dari fitur...

Dashboard loyalty & gamification

Analytics

Penyediaan API dan technical support

7.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Berikut yang ada di dashboard client jika menggunakan layanan In Poin, kecuali..

Konfigurasi rule, target, missions, dan level

Konfigurasi sistem reward (Point, Badges, Leaderboard

reward, Experience point, lucky point, dan voucher)

Hanya notifikasi points earned & points redemption

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