Size of the Problem- Responses

Can it be difficult to decide in the moment what the size of the problem is?

• Yes

• No

Which type of problem requires the MOST amount of effort and help to resolve?

• Glitch

• Little Problem

• Medium Problem

• Big Problem

• Emergency

Which type of problem requires the LEAST amount of effort and help to resolve?

• Glitch

• Little Problem

• Medium Problem

• Big Problem

• Emergency

Problem: I don't have a pencil

Reaction: I'm going to fail high school.

Is this reaction expected for the given problem?

• Yes

• No

Answer explanation

1) pencils and pens are easy to come by

2) there are so many people in a classroom who can help you

3) not being prepared right now does not mean your whole future is over

Problem: I don't have a pencil

Reaction: I'm going to fail high school.

What is an expected way to solve this problem?

Problem: "I just got a really cut on my finger"

Reaction: "I don't need to do anything about it".

Is this an expected reaction?

• Yes

• No

Answer explanation

It may not warrant a hospital visit, but it likely needs to be cleaned up of any blood and covered with a bandage

What is the size of this problem?

• Glitch/oops

• Little problem

• Medium Problem

• Big Problem

• Emergency

Answer explanation

1) probably some blood that can get everywhere (not safe)

2) you'll be in some pain

3) cut needs to be dressed properly

BUT

4) you will not drop dead

5) this is very solvable

Problem: "I have homework due today and I forgot to do it".

Reaction: "I will have to fill out my planner more accurately next time".

Is this an expected reaction to the problem?

• Yes

• No

Answer explanation

Think back to question 1. One missed homework assignment will rarely destroy a grade.

Make a mistake? Make a plan!

What type of problem do you think this is?

Problem: "My parent left me in line by myself at the grocery store and I have no money".

What type of problem is this?

• Glitch

• Little Problem

• Medium Problem

• Big Problem

• Emergency

Answer explanation

Is it awkward? Yes

Is it a little scary? Sometimes

Will she back?... YES.

It's all good!