
Review of Week 6
Authored by Diana Helferty
English
University
Used 1+ times

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7 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
What are the TWO types of message structures we discussed last week?
Good and Bad News
Direct and Indirect
Complimenting and Gratitude
2.
MULTIPLE CHOICE QUESTION
20 sec • 10 pts
The Direct message pattern is used to convey:
Good/Neutral News
Bad news
An argument
3.
MULTIPLE CHOICE QUESTION
20 sec • 4 pts
The "B" in BE-RAP stands for:
Butter
Bad news
Buffer
4.
MULTIPLE CHOICE QUESTION
20 sec • 5 pts
An example of a professional greeting in an e-mail is:
Warm regard Vivian,
Good morning Ray,
Hey Evan,
Hey there Niran,
5.
MULTIPLE CHOICE QUESTION
20 sec • 7 pts
The body of an e-mail should be minimum one paragraph, but typically no more than three paragraphs.
True
False
6.
OPEN ENDED QUESTION
1 min • Ungraded
Name one thing NOT to do when sending a professional e-mail.
Evaluate responses using AI:
OFF
7.
MULTIPLE CHOICE QUESTION
30 sec • 4 pts
What is your next assignment about?
Write a bad news (indirect) e-mail and meet with Diana
Write a self-reflective e-mail discussing your progress in your program of study and meet with Diana
Set up a meeting with Diana to verbally discuss your progress in this course.
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