RIF Exam 1 Review

People who purchase good or services from a business are called

• visitors

• patients

• Customers

• Frequent Flyers

Merchandise without an expiration date like electronics, tools, and home goods typically have a longer

• End Date

• Conclusion

• shelf life

• run time

What item is a retail service?

• Jewelry Warranty

• Jewelry Cleaner

• Silver Bracelet

• Gold Necklace

A large facility that manufacturers send large quantities of product to then be distributed to stores is called

• garage

• carton

• distribution center

• store

What item is a retail product

• Car tire warranty

• car tire repair

• car tire installation

• car tire

A person or company that sells goods and/or services to a customer is called a

• consumer

• seller

• customer

• retailer

the selling of goods and or services to a customer is called

• food service

• service industry

• retail

• purchasing

Customers of a popular shoe store chain can purchase items in-store and online or via their mobile app. The customer also receives texts and emails about current promotions and sales. This is an example of:

• Alternate channel retailing

• omnichannel retailing

• multichannel retailing

• plexichannel retailing

A retail business, owned by share holders and having centralized decision making for their multiple store locations is called:

• Franchise

• Independent

• corporation

• Private company

When distribution team members use replenishment reports to retrieve quantities of items to be sent to stores they are:

• Packing

• Mixing

• Sending

• Picking