Business Management I (Objective 2.03)

Angela’s team consistently hits sales targets and exceeds profit goals.

Angela can see that she is a successful director by examining:

• time standards.

• quality standards.

• quantity standards.

• employee standards.

What management function involves motivating and encouraging an

employee?

• directing

• organizing

• planning

• recruiting

Which scenario depicts the directing function?

• A CEO determines the company's goals.

• A manager hires six new staff members.

• A supervisor tells her team the tasks it needs to complete.

• A president figures out which staff members should report to him.

A primary activity of the directing function of management is:

• initiating action.

• identifying skills.

• establishing authority.

• evaluating performance.

Why is it important for managers to provide stability through direction?

• By providing stability, managers can elimate risks.

• Instability leads to a greater chance of a high reward.

• Employees who feel secure are more productive and happier.

• Companies that have stability struggle to guide employees' work.

Which is an example of a manager directing the company’s resources

efficiently?

• Renee offers Enrique a raise if he improves his performance.

• Alicia trains her staff on the latest software they will be using.

• Alex tells Diane to use a part of her budget on a new ad campaign.

• Clarence makes sure his employees understand the value of their work.

Directing is pervasive, which means that it:

• runs continously.

• flows from the top down.

• involves interpersonal communication.

• happens at every level of the organization.

Which scenario illustrates the creative aspect of directing?

• A manager instructs employees to develop a new website.

• A CEO directs a manager, who directs lower-level employees.

• A supervisor spends time getting to know each employee individually.

• A supervisor tries to determine why his employees are unable to get along.