Working in a team quiz

What could happen if you had an issue with your peers that was unresolved?

• You will get a formal warning from your manager.

• It could make the business lose money

• It could turn into a toxic and unhappy environment

• It is fine as long as the work gets done

Answer explanation

The tension in the environment could affect the businesses productivity because the communication will not be there. It is important to resolve issues to ensure the teamwork is effective.

How could you ensure new staff members understand their job roles correctly?

• Provide training at the beginning, an induction would ensure the staff member feels comfortable

• Other colleagues could offer advice and support to ensure the staff member feels part of the team

• It is the new staff members responsibility to know what is required of them

• Google it

Answer explanation

Providing training and advice is important because it ensures the new staff members completes tasks correctly. If the staff member did not feel welcome, they may not want to continue to work there.

What should be included in a recipe? There are at least 3 steps that is required but you can add more!

Answer explanation

Ingredient quantity

Method

Baking Times

Extras - Picture and packaging guidelines

Why do you think it is good to share opinions when working in a team? Write at least 3 answers.

Answer explanation

- Produce new ideas

- Improves skills, every day is a learning day

- If you don't, it could lead to mistakes being made.

Which one is not classed as a relevant person to communicate with in the bakery?

• Cleaners / Kitchen Porters

• Supervisor

• Receptionist in the Link Building

• Colleagues

Write two ways you can communicate information when working in a team.

Think about what we have covered in this unit.

Answer explanation

Verbal Communication

Written Communication

This includes recipes, meetings, demonstrations and feedback.

Democracy is for...

• The Government

• The Police

• The People

• The Army

Grievance means...

• A complaint or issue with someone

• It is a British Value

• Getting along with people

• It is a dance routine

Answer explanation

an official statement of a complaint over something believed to be wrong or unfair.

What could happen if do not follow food safety requirements?

• Customers could become sick and complain

• You could lose out on business and money if people become ill after eating the products

• The police could arrest you

• Nothing.

Answer explanation

We all work in a team, working to the correct hygiene standards is very important. If customers become ill, they could make complaints and we would lose their business. It can damage the businesses reputation.

What happens if we mix salt and yeast together when weighing up?

Answer explanation

The salt kills the yeast, always separate the ingredients when weighing up.