Quality Management

The project manager needs to find the relationship between two variables in one of the project’s outcomes.

The tool he should use is:

• Pareto Chart

• Scatter Diagram

• Run Chart

• Flow chart

Answer explanation

Also called scatter plot uses cartesian coordinates to display values for typically two variables for a set of data.

The co relation can be positive, negative or no relation between them.

This quality tool makes explicit complex processes

• Scatter Diagram

• Flow Chart

• Check Sheet

• Fish-bone Diagram

Answer explanation

The flow chart its useful to visualize complex processes​ and make explicit the structure of problems and tasks.

The project manager should use ______________ to collect, organize and analyze data:

• Run chart

• Quality Audit

• Control Chart

• Check Sheet

Answer explanation

The check sheet or Tally sheet is useful to collect and analyze data.​

​

Questions as Who? Where? When?​ can be helpful.

The project manager needs to find the root cause of a quality issues in a process analysis. He should use:

• Tally Sheet

• Pareto Chart

• Fish-bone diagram

• Brainstorm tool

Answer explanation

This tool can assist in ensuring and improving quality by finding the root causes of quality problems

This quality tool is useful when the project manager wants to know if process is under the defined ranges:

• Run chart

• Control chart

• Scatter Plot

• Flow chart

Answer explanation

The control chart, displays the data that illustrate the results of a process over the time.​

Determine whether a process is in control or out of control.​