
Unit 3 Part 1
Authored by Brittany Clouse
Business
12th Grade
Used 3+ times

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30 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
In the communication process, what term describes the individual who sends feedback to the original message?
Sender
Receiver
Transmitter
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Doug and Anne both work at the same law office. Last week, Doug worked from home and was constantly e-mailing Anne to ask for her help finding information that he needed for his case but that could only be accessed at work. Anne was happy to help and responded to all of Doug’s texts promptly. What form of communication BEST describes Doug and Anne’s correspondence?
Workplace
Nonverbal
Written
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
When Kristoff told his sister Astrid about the gym teacher at school who was always trying to embarrass students, she clucked her tongue in disapproval of the teacher’s behavior. What is the BEST way to classify Astrid’s response?
Astrid verbally communicated her disapproval
Astrid's clucking would be considered a message
It is unclear; there is not indication that Kristoff understood
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A thumbs-up, a frown, and an eyebrow raise are all examples of what type of communication?
Expressive
Personal
Nonverbal
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Lucia celebrated her 100th birthday yesterday. Of the many congratulatory messages that she received, three were from Italy: a private social media message, an informal personal letter, and an e-card. What type of communication were Lucia’s Italian friends engaging in when they sent her their well wishes?
Confidential
Digital
Written
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
While advancements in technology help facilitate communication, they can also negatively impact the way people develop and use what kind of communication skills?
Email, note, text message, phone call, or voicemail
Email, note, and phone call only
Email, text message, or note only
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
Mark was listening to music through his headphones when his nine-month-old son crawled into his office. Although Mark didn’t take his headphones off or lower the volume of his music, he immediately knew that his son wanted to be picked up. What type of communication did Mark’s son MOST likely use to express what he wanted?
Written
Nonverbal
Verbal
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