PACE Workshop

What PACE is standing for

• Performance and Customer Experience

• People and Customer Experience

• Performance and Customer Excellence

• Performer and Customer Experience

PACE is Built on_____ Foundations

• 2

• 3

• 4

• 5

3 Foundations for PACE is _________, ________ & __________

PACE Portal is used ahead of and during PACE Visits to analyse performance trends and progress towards goals. After a RGRV, the Portal should not be used to :

• support improvement through effective goal setting and action planning

• assess restaurant performance the day following the visit

• monitor restaurant progress/ improvement on KPI's

• leverage data to trigger an adjustment to the support plan when required

For restaurant that in Level 3, how many CSV will be received?

• 1 visit

• 3 visit

• 4 visit

• 2 visit

____ Restaurant System MAP help improve Operational Performance, accurately diagnose opportunities and realize Potential.

How many Critical Questions that we need to score in Food Safety Audit?

• 5

• 4

• 9

• 7

3 Strategic areas in RGR ___________, _____________ & _____________

BAS is standing for __________

• Business Accelerate System

• Business Acceleration Session

• Business Accommodation Session

• Business Associate Session

What are the KPI that we used to segmentation Restaurant in PACE?

• Sales Growth, GC Growth, DT Bottom Box OSAT, In Restaurant Middle Box OSAT, TET & R2P

• Comps Sales, Comps GC, OSAT DT, OSAT in Store, TTL & R2B

• Sales Growth, GC Growth, DT Bottom Box OSAT, Delivery OSAT, OEPE & R2P

• Sales Growth, GC Growth, DT Top Box OSAT, In Restaurant Top Box OSAT, OEPE & R2P