Listening Quiz

needs a clear message

• sender

• receiver

• message

• passive listening

• active listening

needs to listen and watch body language

• sender

• receiver

• message

• passive listening

• active listening

needs to be phased and communicated so connects to the listener

• sender

• receiver

• message

• passive listening

• active listening

when the listener says nothing or doesn't relate ideas

• sender

• receiver

• message

• passive listening

• active listening

when the speaker's ideas are rephrased or questioned

• sender

• receiver

• message

• passive listening

• active listening

What are the 3 parts of communication? Choose 3

• sender

• receiver

• message

• passive listening

• active listening

tell basic ideas and facts

• encouraging

• clarifying

• restating

use neutral words, vary voice, nod head

• encouraging

• clarifying

• restating

ask open-ended questions

• encouraging

• clarifying

• restating

tell basic feelings

• reflecting

• summarizing

• validating