Hayu Day 3

Hayu Day 3

Professional Development

10 Qs

quiz-placeholder

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Hayu Day 3

Hayu Day 3

Assessment

Quiz

Other

Professional Development

Hard

Created by

Grace Figueroa figueroagrace19@gmail.com

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What option should we select when searching for an account?

Dashboard

Customers

Orders

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What option should we select when looking for a charge/transaction?

Dashboard

Customers

Orders

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can we use MPP to look for PayPal transactions?

Yes

No

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

We can cancel these subscriptions on MPP:

- iTunes

- Google Play

- Amazon

- Website

- Website

We can't cancel subscriptions on MPP

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What details do we need to find a transaction on MPP?

- Last 4 digits of the CC

- Expiration date of CC

- Proof of charge

- Full name

- First 6 digits of the CC

- Expiration date of CC

- Proof of charge

- Full name

- Last 4 digits of the CC

- Full name

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When processing a refund through MPP, which option should I always unmark?

Send email receipt to customer

Remove entitlements

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When a user is having problems to cancel their website subscription, how can we cancel this subscription on MPP?

Find the account using the email address > Subscriptions > Cancel Instantly

Find the account using the email address > Subscriptions > Turn OFF Auto-Renew

Find the account using the email address > Support > Cancel subscription

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