SG20_Test_S8_CH10&13 Communications & Stakeholder
Authored by PMI SG20
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15 questions
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1.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A project manager is analyzing the communication needs of stakeholders in order to develop the communications management plan for a project that will use a hybrid project management framework. The project manager understands that the plan should accommodate the needs of both predictive and agile aspects of the project. How should the plan accommodate the agile aspects of this project?
Account for an increased exchange of documentation
Specify the exact number of communication channels
Secure facilities to support face-to-face interactions
Deploy the project management information systems (PMIS)
2.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A project manager is developing the communications management plan. She has determined which stakeholders need what information and how often she will distribute the various reports. What else should the project manager do as part of this process?
Determine the information needs of the stakeholders
Determine how the information will be transmitted
Measure the effectiveness of the communications
Submit a change request to update the communications management plan
3.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A project manager is leading a product development project, which will use an agile framework. The project team and other stakeholders are co-located at the company's corporate office. What is the best way for the project manager to communicate the project status and promote transparency?
Reserve a conference room and invite all relevant stakeholders to monthly project status meetings
Post burndown charts and other project status documents to the company's intranet site
Share the appropriate information whenever requested by stakeholders
Display burndown charts and other relevant project artifacts in a highly visible location
4.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
You are managing a project with stakeholders from many different departments including marketing, engineering, and information technology. As you are monitoring stakeholder engagement, it becomes clear to you that stakeholders from the marketing department who used to be supportive appear to be neutral. After researching the reasons for the gap, you discover the marketing department views the project communications to be too technical, leading them to lose interest in the project. What might be your next step?
Perform a communication styles assessment
Provide technical training for the marketing department
Update the communications management plan
Review the stakeholder engagement assessment matrix
5.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
The agile project team members are all working in an open office space arrangement. There are many conversations happening concurrently throughout the day. Which of the following is the best option for the project manager?
Schedule frequent team checkpoints and post project artifacts in a transparent fashion
Request team members to hold off their conversations until formal meeting times
Record the conversations and post them in a shared repository
Designate afternoons as quiet work times
6.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
A project team will work in a noisy environment requiring hearing protection. To communicate in this type of environment, your employer has a mandatory proprietary instant messaging mobile phone application that will be installed on the phone of every project team member for the duration of the project. The requirement to install this messaging application is an example of which of the following?
Pull communication
Push communication
Enterprise environmental factors
Communication model
7.
MULTIPLE CHOICE QUESTION
1 min • 1 pt
During project execution, the new state-of-the-art technology that is used on the project to produce the deliverables is unstable, which puts the whole project at risk of failure. Your sponsor is on vacation and cannot be reached. To get immediate attention to the issue, you want to know what is the escalation procedure. What should you do next?
Consult the communications management plan
Consult the risk register
Consult the stakeholder engagement plan
Submit a change request to replace the technology
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